À la carte smart food ordering companion
Visionect electronics, 2012
We know, we all prefer the human touch, but in an era of computers, wouldn’t it be easier if you could order straight away and the waiter would just bring your espresso? Or those akward moments when you really need to leave and you are still waiting for the bill to come.
We’ve worked together with Visionect’s team to develop an interface for a digital butler Geoffrey that helps people to order and process their payments. The character leads you through the app for a hassle free experience that can be used by kids or the elderly. E-paper tablet hardware that Visionect developed was mainly used in hotel-restaurant-cafe industries, but the potential utility is much wider.
Visionect deployed the system across several restaurants, cafes and bars, and measured usage among guests, as well as the impact on the restaurateur's bottom line. The tallied results showed that a dedicated system will get 93% of guests to order using the devices. Based on Visionect’s statistics, this nets in about 10-20% higher revenues, but more importantly saves time for both customers and employees.